Frequently Asked Questions
What types of doctors use Jaspital Rx?
Any Doctor who has a clinic or private setup to consult patients, can start using Jaspital Rx. This software is meant to manage patient record, billing and appointments.
What are the minimum requirements for Jaspital Rx to operate? Do you have a mobile app?
All you need is a personal computing device like laptop or desktop and internet connectivity. All web browsers like Chrome, Safari, Explorer, Firefox etc will support the system. If you have a smartphone, you can download the Jaspital Rx app to compliment anywhere on-demand access. The mobile app is available for both Android and iOS platforms
How protected is my data in Jaspital Rx? Is my data safe?
Jaspital Rx servers are hosted with credible and compliant cloud providers. They take multiple back up and create redundancy to ensure no data loss. Transactions with Jaspital Rx system are also encrypted to https standard to ensure no hacking or stealing while you use the system. Even when your personal computer is corrupted, your data is safe and intact for your on-demand access. Only authorised users whom you provide access will be able to view and edit your data.
How does I merge my existing clinic data into Jaspital Rx?
Jaspital support team will help you to migrate your existing data from backend by using data conversion tools. You may discuss about such available data and its format with our sales team.
Does Jaspital Rx work offline?
Jaspital Rx is meant to be used from anywhere and by multiple users online. Therefore, offline access is not provided as of now
I have never used a software, will I or my staff require specific training? How shall I reach Jaspital if I have a problem?
Jaspital Rx has very simple and intuitive user interface. It is designed with feedback from multiple practising Doctors. Anyone can get started quickly even without a formal training. However, we have friendly customer focused teams available to help handhold to create initial setup so that you can start immediately. The support team will also take your queries, suggestion, feedback and close them over email, phone or chat
As I am not sure of software usage, do you offer limited periodTrial?
There is a limited period trial option. Please get in touch with nearest sales personnel to help you or write to us at email@example.com
Does Jaspital Rx help me increase my number of Appointments?
Jaspital Rx is meant to manage your patient and clinic information in a proven way. This also helps you to engage with patients better. Reason why there is a larger adoption of EMR involving practising Doctors. However, getting appointments by online searchers are dependent on multiple factors like your credibility, visibility, digital image and what patients are talking about you. You may want to talk about your Jaspital MyCRTM rating with our sales staff to understand better
What about updates? Will I have to modify or purchase the software again?
All updates and modifications will be provided free during the subscription period